WhatsApp statistics
You can view the statistics of your WhatsApp channel:
- In the WhatsApp template details (Mailings ➔ WhatsApp Templates ➔ Template Details ➔ Statistics). You can filter the statistics of a template by the specific scenario messages in which it is used
- In the scenario message details (Mailings ➔ Scenario messages ➔ Message details ➔ Statistics)
General statistics on the channel is available in the section Reports ➔ Mailings with WhatsApp filter installed
Please note that we record test template sends in the statistics, as they are actually real billed sends, only to one specific number.