Mobile push notifications
To send mobile push notifications, you need to link your mobile app to the service, then create and customise the message.
Connecting the mobile application
Application binding in enKod
To bind your mobile app go to Settings ➔ Mailings
You need to fill in:
- Application name - this is used as a service name and is displayed in the push notification preview
- Connection method - APNs or Firebase Cloud Messaging
Setting up for APNs
- For Android OS
- Write Firebase Cloud Messaging API key or download Firebase service account key (.json)
- For iOS
- APNs Certificate - download the certificate in .p8 or .p12 format from your computer
- Password for certificate - enter the password, if it has been specified
- TeamId, KeyId, Application ID - fill in if specified
Setting up for Firebase Cloud Messaging
- Download Firebase service account key (.json)
You can find out all these data from the developers supporting your application. If you have already sent push notifications before - you already have everything you need, if you want to start sending push notifications - you need to register and get all the necessary data.
After downloading all of the above, let your personal manager know.
Creation Wizard
In order to create a Mobile Push notification go to Mailings ➔ Messages ➔ New message and select the Mobile Push channel
Currently you can only create an instant message - it will be sent immediately after creation
In the creation wizard you can set the sending settings:
- Message subject (on devices, the subject displays approximately 50 characters)
- Message text (about 200 characters)
- Jump URL - this is the action when you tap on the push notification (you can choose from three available options: URL, Deeplink, Open app)
- Image URL - a link to the image that will be displayed on the right side of the push notification.
Once all the send settings are filled in, you can set additional settings. They are not mandatory, but will allow you to personalise the push notification and make it more visible to the recipient.
- Buttons - you can add up to 3 buttons to your notification, for each button you need to set the text and action when you tap on it (the three options are similar to setting up a click URL).
- UTM tags and URL parameters - work only for URL links
You can change the display for iOS and Android
Recipients
After creating the mobile push, you need to specify the recipients of the message. To do this, in the corresponding drop-down lists, include or exclude the segments you need from the mailing list.
Information about Mobile Push recipients
In Mobile Push segments, recipients are counted based on the number of unique contacts, however, one contact can have more than one device assigned to it. As a result, the number of messages sent (displayed in Message Details ➔ Device Statistics) may be higher than expected. In the Message Details ➔ Information ➔ Recipients section, you can track the number of recipients, sent and unsent messages separately by unique contacts and separately by number of devices.